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The Tax-Free Shopping System has changed to Refund Method!

Main Revisions

Japan Tourism Agency


  For more information about the refund method, visit TaxFree.jp

Contact Details for Major Tax Refund Service Providers

Find your service provider on your receipt or leaflet, then scan the matching QR code below for refund instructions.

Notes:
・For refund inquiries, please contact the store or service provider directly.
・There may be other Service Providers.


 

JPrefund
https://jprefund.com/
(Smart Technologies & Resouces Inc.)









J-TaxRefund

https://j-taxrefund.com/
(J&J Tax Free Corp.)
    



Global Blue
http://globalblue.com/customer-services
(Global Blue)


 





PIE VAT
 https://apps.apple.com/us/app/pie-vat/id1438421140
 https://play.google.com/store/apps/details?id=io.piesystems.pie
(Pie Systems Japan)
  



 

Global TaxRefund
https://jpsmart.gtfetrs.com/en
(Global Tax Free)





Tourego Tax Refund
https://getarrivo.co/ja
(Tourego Japan)




JapanRefund
https://refund.jptaxfree.net/
(Japan Tax Free Inc.)





Tax Refund Japan
https://www.wamazing.com/kaimono/support
(WAmazing Inc.)








InTaxFree
https://intapay-payment.intasect.com/intaxfree-refund
(IntaSect Communications Inc.)

Where to find the cash refund counter

※For refunds to a credit card or QR code payment service, please register on the refund provider’s website or app. Contact the refund provider for details.

Narita International Airport

・Self Tax Refund
 
 ※These pages listed below will be available from November 1

  【English】
    https://www.narita-airport.jp/en/service/exchange/taxrefund/

  【Korean】
    https://www.narita-airport.jp/ko/service/exchange/taxrefund/

  【Simplified Chinese】
    https://www.narita-airport.jp/zh-sc/service/exchange/taxrefund/

  【Traditional Chinese】
    https://www.narita-airport.jp/zh-tc/service/exchange/taxrefund/

  【Japanese】
    https://www.narita-airport.jp/ja/service/exchange/taxrefund/


・Cash Japan

  【Narita Terminal 1 3F North Wing】
  

  【Narita Terminal 1 3F South Wing】
  

  【Narita Terminal 2 3F North】

  

  【Narita Terminal 2 3F Setellite】

  

  【Narita Terminal 2 3F South】

  

Haneda Airport

・Self Tax Refund

  【English】
    https://tokyo-haneda.com/en/service/facilities/tax_refund.html

  【Korean】
    https://tokyo-haneda.com/ko/service/facilities/tax_refund.html

  【Simplified Chinese】
    https://tokyo-haneda.com/zh-CHS/service/facilities/tax_refund.html

  【Traditional Chinese】
    https://tokyo-haneda.com/zh-CHT/service/facilities/tax_refund.html

  【Japanese】
    https://tokyo-haneda.com/service/facilities/tax_refund.html

Kansai International Airport

・Cash Japan

  【Kasai International Airport T1 3F】
  


New Chitose Airport

・Cash Japan

  【New Chitose Airport International Terminal 3F】
  


Fukuoka Airport

・Cash Japan

  【Fukuoka Airport International Terminal 3F】
  


Chubu Centrair International Airport

・Cash Japan

  【Chubu Centrair International Airport T1 3F】
  

  【Chubu Centrair International Airport T2 2F】
  

Naha Airport

・Self Tax Refund
  https://www.naha-airport.co.jp/news/
  

Kobe Airport

・Cash Japan

   【Kobe Airport T2 1F】
  


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